Shipping policy

Shipping Policy

 

At Glow Upz, we are committed to delivering your orders quickly, safely, and hassle-free. Please review our shipping policy before placing an order.

Free Shipping Across Pakistan

We are pleased to offer FREE shipping on all orders across Pakistan. There are no hidden delivery charges.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Major Cities: 2–5 business days

  • Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you may receive tracking details via SMS, WhatsApp, or email (where applicable) so you can monitor your shipment's progress.

Cash on Delivery (COD)

Glow Upz offers Cash on Delivery (COD) across Pakistan. Please ensure that the payment is ready when receiving your parcel.

Delivery Address

Customers are responsible for providing accurate shipping information. Glow Upz is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

While we strive to deliver all orders on time, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your parcel. We will investigate the issue and provide an appropriate resolution.

Contact Us

For any shipping-related questions, please contact us:

Glow Upz Customer Support
Email: support@glowupz.pk
WhatsApp: +92 XXX XXXXXXX

Thank you for shopping with Glow Upz!